Conduct Rules

Scrap-It! Technologies, Inc.
Standard Operating Procedure

Title:
Standards of Conduct
Created:
8/4/2019
Last Review/Revision:

I. Purpose
___________________________________________________________________
To protect the brand, Scrap-It! Providers must abide by certain legal, implied and common
practices pre and post job, as well when contacting support.
II. Scope
___________________________________________________________________
Management, personnel and providers
III. Procedure
___________________________________________________________________

 

Providers will agree to our terms of service which will contain our Standards of Conduct:


● Zero tolerance of alcohol or drug use while performing Scrap-it jobs.
● Non-discrimination and/or Harassment pre/post performing Scrap-it jobs, during  

  any communication.
● Contribute to a safe work environment: Use your best judgement, if you feel        

    unsafe at a job, contact support immediately. info@Scrapit.io
● Dispose of items with accordance to local laws and regulations
● Abide by our Customer Service Expectations:


○ Keep interaction professional.
○ Do not use slang or abrasive language including profanity
○ Be punctual. Frequent tardiness, canceling jobs or requests to reschedule    

    leads to an investigation that could result in a termination of your account.
○ Communication is key, especially regarding time frames.
○ You are required to fulfill the job on the agreed price.
○ Be sure to bring all the tools and supplies necessary to successfully complete  

    job. If multiple trips are required, communicate that with the customer.
○ Do not ask client to help load items. If client offers to help load, they may do    

   so at their own choice.

SEND US A PIC OF YOUR JUNK:  (631) 464 -0272
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